With Inventory Management being the central issue for management of most supply chains, Mainfreight Logistics has focused its resources on technology and invested in strategically located warehouses to support your organisation.
With over 150,000 square metres of warehousing, supported by International and Domestic Transport divisions in Australia and New Zealand, we offer a total supply chain solution for the Australasian market.
Logistics Services
· Australian warehouses located in Sydney, Melbourne, Brisbane, Adelaide, Perth and Ballarat.
· Multi-Warehouse Inventory Management Software (MIMS).
· Specialist logistics advice and solutions.
· Multi-client pick & pack facilities.
· Dangerous goods warehousing and distribution.
· Bulk warehousing and distribution.
· Full on-site warehouse and despatch management.
· Domestic and international freight.
· Australasian warehouse and delivery network.
· Time definite delivery.
· Dedicated customer service agents.
· Web (internet) consignment track and trace.
· Web customer service help desk (internet and email).
· Inventory visibility and web order processing.
· E-commerce system interfacing.
· Customised enquiry and reporting capabilities.
Mainchain
Mainchain will allow customers the ability to track consignments and product through the International process – to wharf cartage system – receipt and put away in the warehouse – live inventory status – dispatch and real time delivery, all on one simple screen using the Internet. Several reporting options are available that can be run in real-time to help you make informed decisions.
Using a secure internet connection our customers can access our technology including our Online Customer Service program 24/7, saving time and money, whilst giving you the functionality of superior software that is continually being improved.
Inventory Management Software (MIMS)
With a centralised database, MIMS provides Mainfreight customers the platform for:
Complete inventory management
Order placement and distribution instructions.
Superior customer service.
Real-time responsiveness.
Dynamic management decision making.
The MIMS system provides complete flexibility to customise order processing (by First In, First Out, batch number, serial number, product code, expiry date, barcode and even colours).
Web-Help
Web-Help allows customers to log enquiries directly into our internal customer service system. Enquiries are classified, allocated timeframes and tracked to ensure prompt response and identification of improvement to processes.
Web-Help allows our teams to work cohesively with yours, and records all communication in one database for Delivery In Full, On Time (DIFOT) and customised Key Performance reporting.